Shipping Policy
Shipping Policy
Domestic Shipping (United States)
We currently ship orders throughout the United States using trusted shipping carriers. Once your order has been processed and shipped, you will receive a tracking number so you can monitor your package during transit.
Please note that our processing time is separate from shipping time. Processing times typically range from 7–14 business days, as each product is made to order. Once shipped, delivery times will vary depending on the carrier and the shipping method selected at checkout.
We are not responsible for shipping delays caused by the carrier, weather conditions, or other circumstances beyond our control.
For added protection, we recommend selecting shipping insurance at checkout. Insurance helps cover your package in the event it is lost or damaged during transit.
International Shipping
We are happy to offer international shipping to many countries. International delivery times vary depending on the destination, customs processing, and the shipping carrier.
Please be aware that customers are responsible for any customs duties, taxes, import fees, or other charges that may be required by their country. These fees are determined by your local customs authority and are not included in the purchase price or shipping cost.
We are not responsible for delays caused by customs processing or international shipping carriers.
As with domestic orders, we strongly recommend selecting shipping insurance to protect your package during transit.
Incorrect Addresses
Please ensure that your shipping address is correct at checkout. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once your package has been handed over to the shipping carrier, it becomes the responsibility of the carrier. We are not responsible for lost or stolen packages. If your tracking number shows that your package has been delivered but you cannot locate it, please contact the shipping carrier directly to file a claim.
If you have any questions about your order or shipping, please feel free to contact us. We truly appreciate your support and patience as a small business dedicated to creating quality, handmade products.